Refund and Returns Policy

Refund and Returns Policy

Last Updated: November 2026

Thank you for choosing AMEPath (://amepath.com) for your Aircraft Maintenance Engineering (AME) exam preparation. Please read this policy carefully before purchasing any question bank, mock test, or online course on our platform.

1. Digital Products & No-Return Policy

  • 100% Digital Delivery: All products sold on AMEPath.com—including submodule-wise question banks, randomized mock tests, study notes, and upcoming video lectures—are digital educational resources delivered online. No physical books or materials are shipped.
  • Instant Access: Upon successful payment, your purchased course or question bank is unlocked immediately in your student dashboard.
  • No Returns: Because digital content cannot be physically returned once accessed, returns are not applicable on any purchase.

2. Strict No-Refund & No-Cancellation Policy

  • All Sales Are Final: Once a payment is completed and access to the question bank or mock test is granted, we do not offer refunds, cancellations, or course exchanges under any circumstances.
  • Try Before You Buy: We encourage students to review module details, syllabus coverage, and any available sample questions before making a purchase.
  • Refunds will not be issued for:
    • Change of mind after purchase.
    • Purchasing the wrong DGCA module or stream (e.g., selecting B1 instead of B2) by mistake.
    • Failure to use the platform or incomplete preparation before your DGCA exam session.
    • Account suspension or termination caused by violating our Terms and Conditions (such as account sharing or content piracy).

3. Exceptions (When a Refund May Be Considered)

We only process refunds in verified cases of genuine technical or payment errors:

  • Duplicate Payment: If you were accidentally charged twice for the exact same module or subscription due to a payment gateway glitch.
  • Failed Activation After Debit: If the amount was deducted from your bank account or UPI, yet your course was not activated even after 24 hours and our team is unable to manually unlock your access.

(Note: To request a refund under these exceptions, you must contact us within 7 days of the transaction date along with your registered email ID and payment transaction receipt/UTR number.)

4. Refund Processing Timeline (For Approved Exceptions)

  • Once an exception request is verified and approved by our billing team, the refund will be initiated within 3 to 5 business days.
  • All approved refunds are credited back strictly to the original payment method (UPI, bank account, or card) used during checkout. Depending on your bank’s processing speed, it may take an additional 5 to 7 business days to reflect in your statement.

5. Contact Us for Billing Support

If you experience any payment issues or have questions regarding this policy, please reach out to our support team:

  • Email: support@amepath.com
  • Phone: +91 7787041524